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Guiding Opinions of the State Council on Accelerating the Promotion of the "Internet + Government Services" Work


  • Guiding Opinions of the State Council on Accelerating the Promotion of the "Internet + Government Services" Work
  • 国务院关于加快推进“互联网+政务服务”工作的指导意见

  • (No. 55 [2016] of the State Council)
  • (国发〔2016〕55号)

  • The people's governments of all provinces, autonomous regions and municipalities directly under the Central Government; all ministries and commissions of the State Council; and all institutions directly under the State Council:
  • 各省、自治区、直辖市人民政府,国务院各部委、各直属机构:
  • The promotion of "Internet + Government Services" is a key step in implementing the decisions and deployment of the CPC Central Committee and the State Council, and further promoting the reform of streamlining administrative procedures, delegating powersto lower levels, and optimizing services in depth and breadth,and is of great significance to accelerating the transformation of government functions, improving the efficiency and transparency of government services, facilitating service to the general public and entrepreneurship, and further invigorate the market and social creativity. In recent years, some localities and departments have preliminarily built the Internet government service platforms to actively provide services online, and have made certain achievements. However, there are also such problems as insufficient online service items, low level of information sharing, low rate of online services, inconvenience for the enterprises and the general public to get the services online, and many localities and departments have yet to carry out this work. In order to accelerate the promotion of the "Internet + Government Services" work, and effectively improve the quality and effectiveness of government services, the following opinions are hereby offered:
  • 推进“互联网+政务服务”,是贯彻落实党中央、国务院决策部署,把简政放权、放管结合、优化服务改革推向纵深的关键环节,对加快转变政府职能,提高政府服务效率和透明度,便利群众办事创业,进一步激发市场活力和社会创造力具有重要意义。近年来,一些地方和部门初步构建互联网政务服务平台,积极开展网上办事,取得一定成效。但也存在网上服务事项不全、信息共享程度低、可办理率不高、企业和群众办事仍然不便等问题,同时还有不少地方和部门尚未开展此项工作。为加快推进“互联网+政务服务”工作,切实提高政务服务质量与实效,现提出以下意见。
  • I. General Requirements
  •   一、总体要求
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